Privacy Policy

Welcome to Vindu Foods. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal information when you visit our website or order food from us, and tells you about your privacy rights.

To provide you with delicious meals and timely delivery, we may collect the following information:

• Identity Data: First name and last name.
• Contact Data: Phone number, email address, and delivery address (with landmark).
• Order History: Details of the food items you have ordered from us.
• Technical Data: IP address and browser type (for website security).

We use your data strictly for business purposes to ensure a smooth experience:

• To process and deliver your food orders accurately.
• To communicate with you regarding order updates or delivery location.
• To improve our menu and services based on customer feedback.
• To ensure the security of our website and prevent fraud.

We do not sell your personal data. We only share necessary information with trusted partners to fulfill your service:

• Delivery Partners: Your address and phone number are shared with delivery personnel to ensure your food reaches you.
• Payment Gateways: All payments are processed through secure third-party gateways (like UPI/Razorpay). We do not store your credit/debit card details on our servers.

Our website uses basic cookies to enhance your browsing experience (e.g., remembering your cart items). You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your data is limited to employees and partners who need it to fulfill your order.