Terms & Conditions

Last Updated: February 2026 | Vindu Foods

1. Introduction

Welcome to Vindu Foods. By accessing our website or placing an order with us, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please do not use our services.

2. Our Services

Vindu Foods operates as a Cloud Kitchen based in Madurai, offering takeaway and home delivery services.

  • Accuracy: We strive to display food images and descriptions as accurately as possible. However, actual dishes may vary slightly in presentation.
  • Availability: All menu items are subject to availability. We reserve the right to discontinue any item at any time.
  • Right to Refuse: We reserve the right to refuse service to anyone or cancel orders if we suspect fraudulent activity.
3. Pricing & Payments

All prices listed on our website are in Indian Rupees (INR) and are subject to change without prior notice.

  • Taxes: Prices may be exclusive of applicable government taxes (GST), which will be calculated at checkout.
  • Payment Methods: We accept UPI, Credit/Debit Cards, and Cash on Delivery (COD) in select areas.
  • Changes: We reserve the right to modify prices at any time, but this will not affect orders already placed.
4. Food Consumption & Health

Our food is prepared fresh without preservatives. To enjoy the best taste and safety:

⚠️ Immediate Consumption: We recommend consuming the food within 2 hours of delivery. Vindu Foods is not liable for health issues arising from consuming food stored for long periods.

Allergies: Our kitchen handles nuts, dairy, wheat, and spices. If you have severe allergies, please contact us before placing an order. We cannot guarantee a 100% allergen-free environment.

5. Intellectual Property

All content on this website, including the "Vindu Foods" logo, text, graphics, food images, and software, is the property of Vindu Foods. You may not use, reproduce, or distribute any content without our prior written permission.

6. Limitation of Liability

Vindu Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our service or the consumption of our products, beyond the value of the order placed.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Madurai, Tamil Nadu.

Questions about Terms?

We are happy to clarify any doubts regarding our policies.

📞 Phone: +91 88511 31892
✉️ Email: vindusouthfood@gmail.com