HELP & SUPPORT

Frequently Asked Questions

Which areas do you deliver to in South Delhi?
We deliver to Saket, Malviya Nagar, Hauz Khas, Greater Kailash, Nehru Place, and surrounding areas. Check your pincode at checkout for confirmation.
Is the food prepared fresh?
Yes. We have a strict "No Stale Food" policy. Every order is cooked fresh only after you place it to ensure authentic taste and hygiene.
Do you take bulk orders for parties?
Yes! We specialize in catering for birthdays, house parties, and corporate lunches. Contact us on WhatsApp for bulk discounts and custom menus.
How long does delivery take?
Standard delivery time is 30-45 minutes depending on your location, as we prepare everything fresh.
Are there any delivery charges?
We offer FREE delivery on orders above ₹499. For smaller orders, a nominal fee applies based on distance.
Do you have Vegan or Gluten-Free options?
Most items like Idli and Dosa are naturally Gluten-Free. For Vegan options, please request "No Ghee/Butter" in the order notes.
Can I schedule an order for later?
Yes, you can choose a delivery slot during checkout to pre-order your lunch or dinner.
What if something is wrong with my order?
If an item is missing or damaged, please share a photo on WhatsApp immediately. We will issue an instant refund or send a replacement.
Do you offer monthly tiffin plans?
We are piloting a "Vindu Daily Feast" subscription. Please contact support for customized monthly packages.

What Our Customers Say

Real stories and love from foodies across Delhi

Amitabh Saxena Dwarka, Sec 11
★★★★★
"Honestly, the most authentic taste I've found in Dwarka recently. The Sambhar has that proper homemade touch, not too spicy but very flavorful. Packaging was completely leak-proof."
Nehal Verma Janakpuri C-Block
★★★★★
"I ordered lunch for my office team, and everyone was impressed. The food arrived hot, and everything looked very hygienic. Vindu is now our fixed spot for Friday team lunches."
Rahul Mehta Uttam Nagar West
★★★★☆
"Good portion size and very reasonable pricing. The Idlis were soft and the chutney was fresh, not stale like other places. Delivery took about 30 mins, which is decent."
Sangeeta Iyer Palam Extension
★★★★★
"Being a South Indian, I am very picky about my Dosa. Vindu actually nailed the fermentation and crispiness. Very happy to have such quality food delivery in Palam area."
Vikram Singh Dwarka Mor
★★★★★
"Superb packaging! Even the chutneys were sealed properly. The food felt light on the stomach and prepared with good quality oil. Highly recommended for daily ordering."
Priya Malhotra South Delhi, Vasant Kunj
★★★★★
"We usually order from high-end restaurants, but gave Vindu a try. The hygiene and taste were surprisingly premium. The Masala Dosa filling was fresh and delicious."
Rajender Kumar Mahavir Enclave
★★★★☆
"Taste is excellent, just like home-cooked food. The Vada was crispy from the outside and soft inside. Delivery boy was also very polite. A solid 4.5 stars from me."
Anjali Gupta Rohini Sec 7
★★★★★
"Ordered a bulk party pack for a small family gathering. The consistency in taste was amazing. Everything was packed separately and labeled well. Great service by the Vindu team."
Deepak Chawla Dwarka Sec 6
★★★★★
"Clean, hygienic, and tasty. It's hard to find such clean cloud kitchens these days. I trust Vindu for my kids' meals because the ingredients taste genuinely fresh."
Sneha Reddy Janakpuri District Centre
★★★★☆
"Perfect for a quick office lunch. The packaging is convenient to eat from directly. Taste is consistent every time I order. Would love to see more combo options soon!"
Amitabh Saxena Dwarka, Sec 11
★★★★★
"Honestly, the most authentic taste I've found in Dwarka recently. The Sambhar has that proper homemade touch, not too spicy but very flavorful. Packaging was completely leak-proof."
Nehal Verma Janakpuri C-Block
★★★★★
"I ordered lunch for my office team, and everyone was impressed. The food arrived hot, and everything looked very hygienic. Vindu is now our fixed spot for Friday team lunches."
Rahul Mehta Uttam Nagar West
★★★★☆
"Good portion size and very reasonable pricing. The Idlis were soft and the chutney was fresh, not stale like other places. Delivery took about 30 mins, which is decent."
Sangeeta Iyer Palam Extension
★★★★★
"Being a South Indian, I am very picky about my Dosa. Vindu actually nailed the fermentation and crispiness. Very happy to have such quality food delivery in Palam area."
Vikram Singh Dwarka Mor
★★★★★
"Superb packaging! Even the chutneys were sealed properly. The food felt light on the stomach and prepared with good quality oil. Highly recommended for daily ordering."
Priya Malhotra South Delhi, Vasant Kunj
★★★★★
"We usually order from high-end restaurants, but gave Vindu a try. The hygiene and taste were surprisingly premium. The Masala Dosa filling was fresh and delicious."
Rajender Kumar Mahavir Enclave
★★★★☆
"Taste is excellent, just like home-cooked food. The Vada was crispy from the outside and soft inside. Delivery boy was also very polite. A solid 4.5 stars from me."
Anjali Gupta Rohini Sec 7
★★★★★
"Ordered a bulk party pack for a small family gathering. The consistency in taste was amazing. Everything was packed separately and labeled well. Great service by the Vindu team."
Deepak Chawla Dwarka Sec 6
★★★★★
"Clean, hygienic, and tasty. It's hard to find such clean cloud kitchens these days. I trust Vindu for my kids' meals because the ingredients taste genuinely fresh."
Sneha Reddy Janakpuri District Centre
★★★★☆
"Perfect for a quick office lunch. The packaging is convenient to eat from directly. Taste is consistent every time I order. Would love to see more combo options soon!"